Privacy Policy

1. Introduction

Voyfge Tricks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website voyfge-tricks.com or use our office and coworking space rental services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Fill out contact forms
• Subscribe to our newsletters
• Make bookings or reservations
• Communicate with us via email or phone

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site
• Date and time of visits

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing bookings and payments
• Communicating with you about our services
• Sending promotional materials (with your consent)
• Improving our website and services
• Complying with legal obligations
• Protecting against fraud and security threats

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes
• Contract: When processing is necessary for the performance of a contract with you
• Legal obligation: When we need to comply with legal requirements
• Legitimate interests: When we have a legitimate business interest that doesn't override your rights

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our business
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain:

• Customer account information for the duration of your relationship with us
• Booking and transaction records for 7 years for accounting purposes
• Marketing communications consent until you unsubscribe

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

8. Your Rights Under GDPR

If you are a resident of the European Union or United Kingdom, you have the following rights:

• Right of access: Request copies of your personal data
• Right to rectification: Correct inaccurate personal data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for detailed information about how we use cookies.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

15. Data Protection Officer

For specific questions regarding data protection and your rights under GDPR, you may contact our Data Protection Officer at: [email protected]

16. Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.