Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Voyfge Tricks ("we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Company Information

Voyfge Tricks is a company registered in England and Wales, providing office and coworking space rental services throughout the United Kingdom.

3. Services Description

Voyfge Tricks provides the following services:

• Private office rentals
• Coworking space access
• Hot desk and dedicated desk arrangements
• Meeting room bookings
• Event space rentals
• Virtual office services
• Related workspace amenities and support services

4. Registration and Account

4.1 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By registering, you represent and warrant that all information provided is accurate and complete.

4.2 Account Security

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach.

5. Booking and Reservations

5.1 Availability

All bookings are subject to availability. We reserve the right to refuse service or cancel bookings at our discretion, particularly in cases of misconduct or violation of these terms.

5.2 Confirmation

Bookings are confirmed only upon receipt of full payment and written confirmation from Voyfge Tricks. Verbal confirmations are not binding.

5.3 Modifications

Changes to confirmed bookings are subject to availability and may incur additional charges. We will make reasonable efforts to accommodate modification requests.

6. Payment Terms

6.1 Pricing

All prices are quoted in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice, but confirmed bookings will honor the original quoted price.

6.2 Payment Methods

We accept various payment methods including credit cards, debit cards, bank transfers, and corporate accounts. Payment is due according to the terms specified in your service agreement.

6.3 Late Payments

Late payments may result in service suspension and additional fees. Outstanding balances may be subject to interest charges at a rate of 2% per month or the maximum allowed by law, whichever is lower.

7. Cancellation and Refund Policy

7.1 Customer Cancellations

• Hot Desk/Day Pass: 24 hours notice required for full refund
• Meeting Rooms: 48 hours notice required for full refund
• Private Offices: 30 days notice required, subject to contract terms
• Event Spaces: 7 days notice required for 50% refund, 14 days for full refund

7.2 Force Majeure

In cases of events beyond our control (natural disasters, government restrictions, etc.), we will work with customers to reschedule or provide appropriate credits.

8. Facility Use and Conduct

8.1 Permitted Use

Our facilities are to be used solely for legitimate business purposes. Any illegal, immoral, or disruptive activities are strictly prohibited.

8.2 Code of Conduct

All users must:

• Respect other users and staff
• Maintain reasonable noise levels
• Keep spaces clean and tidy
• Follow all posted rules and safety procedures
• Report any issues or incidents promptly

8.3 Prohibited Activities

The following are strictly prohibited:

• Smoking or vaping in non-designated areas
• Consumption of alcohol without permission
• Loud or disruptive behavior
• Unauthorized recording or photography
• Soliciting or marketing to other users
• Any activity that violates local laws or regulations

9. Security and Access

9.1 Access Cards

Access cards remain the property of Voyfge Tricks and must be returned upon termination of services. Lost or stolen cards must be reported immediately and replacement fees apply.

9.2 Security Measures

While we implement reasonable security measures, customers are responsible for their personal belongings and should not leave valuables unattended.

10. Liability and Insurance

10.1 Limitation of Liability

Voyfge Tricks' liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, consequential, or punitive damages.

10.2 Customer Insurance

Customers are advised to maintain appropriate insurance coverage for their business activities, equipment, and potential liabilities.

10.3 Indemnification

Customers agree to indemnify and hold harmless Voyfge Tricks from any claims arising from their use of our facilities or services.

11. Intellectual Property

All content on our website and materials, including logos, text, images, and designs, are the property of Voyfge Tricks and protected by intellectual property laws. Unauthorized use is prohibited.

12. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which forms an integral part of these terms. Please review our Privacy Policy for detailed information.

13. Termination

13.1 Termination by Customer

Customers may terminate services at any time in accordance with the notice periods specified in their service agreement.

13.2 Termination by Voyfge Tricks

We may terminate services immediately for:

• Violation of these terms
• Non-payment of fees
• Misconduct or disruptive behavior
• Illegal activities on our premises

14. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from acts beyond reasonable control, including natural disasters, government actions, pandemics, or other unforeseeable circumstances.

15. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Dispute Resolution

16.1 Informal Resolution

We encourage customers to contact us directly to resolve any disputes informally before pursuing formal legal action.

16.2 Mediation

If informal resolution fails, disputes may be referred to mediation through a mutually agreed mediator.

17. Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to customers with reasonable notice. Continued use of services after changes constitutes acceptance of modified terms.

18. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Voyfge Tricks regarding the use of our services.

20. Contact Information

For questions about these Terms of Service, please contact us:

Note: These terms are effective as of the date last updated above. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.